Fix Problems Faster.
Every Time.
Remote access, AI-powered diagnostics, and enterprise-grade security in one tool. Built for IT teams and MSPs who need to resolve issues in a single session.
Your AI co-pilot for every session
Eleven AI tools built right into AskClyde — from screen analysis to fleet-wide health analysis. Diagnose problems faster, document sessions automatically, and support users in any language. Bring your own AI provider: Claude, GPT-4, Gemini, or local Ollama.
Analyze Screen
AI reads the remote desktop and tells you what's wrong — identifying errors, misconfigurations, and issues with steps to fix them.
Guided Diagnostics
Interactive step-by-step troubleshooting walkthrough. Great for less experienced techs or unfamiliar issues.
Run Script
AI suggests the right commands based on what it sees on screen, with clear risk levels so you stay in control.
Analyze Logs
Paste Event Viewer or application logs and get plain-English explanations of what went wrong and how to fix it.
System Health Check
Instantly spot low disk space, high memory, network issues, and other problems before the user even notices.
Analyze Processes
Pull the remote process list and let AI flag malware, runaway apps, and resource hogs instantly.
Dictate Notes
Speak your session notes hands-free. Speech recognition transcribes them while you keep working.
Smart Connect Briefing
Before the session starts, AI summarizes contact history, past issues, and recommended focus areas.
Auto Session Summary
When you disconnect, AI writes up what happened. No more forgetting to document your sessions.
Issue Pattern Detection
AI flags recurring issues across a contact's history so you can address root causes, not just symptoms.
AI Fleet Analysis
One-click AI analysis of your entire fleet. Summarizes health trends, identifies machines needing attention, and recommends priority actions.
Knowledge Base
Seen this problem before? AI searches your past sessions and surfaces what worked last time.
Chat Translation
Support users who speak a different language. Messages translate in real time across 12 languages.
Security that satisfies your compliance team
Every connection is encrypted end-to-end with unique keys per session. Your sessions are private, your data is protected, and every action is auditable.
End-to-End Encryption
Elliptic Curve key exchange with AES-256-GCM encryption. Ephemeral keys per session — every connection gets unique encryption keys that can't be reused.
Two-Factor Authentication
TOTP-based 2FA with QR code setup and recovery codes. Prevent unauthorized access even if a password is compromised.
Signed Relay Connections
Clients sign relay registrations with ECDSA. Signed connections cannot be displaced by unauthorized clients — relay server enforces identity.
Encrypted Settings at Rest
Passwords, API keys, and private keys are DPAPI-encrypted with application-specific entropy. Generic tools cannot decrypt your data.
Privacy Controls
Blank the remote display during sessions so no one can see what you're working on. Lock the remote keyboard and mouse to prevent interference.
Tamper-Proof Audit Logs
Hash-chained, AES-256 encrypted audit trails with integrity verification. Automatic rotation, retention policies, and legal hold support.
Compliance Exports
Export audit logs in CEF format for SIEM integration, syslog for monitoring, and webhook for real-time alerts. Built for SOX, PCI-DSS, and HIPAA.
SHA256-Verified Updates
Automatic update checks validate MSI integrity with SHA256 hash verification before installation. No tampered updates get through.
Everything you need, nothing you don't
Connect to any machine, troubleshoot with AI, and keep your clients happy — all from one app.
Remote Desktop
Fast, reliable remote access with H.264 video streaming
Smooth Remote Control
H.264 video streaming with adaptive bitrate. Full keyboard, mouse, and clipboard sharing. Multi-monitor switching on the fly.
Multi-Session Dashboard
Monitor multiple remote sessions at once in a tiled grid with live thumbnails, FPS, latency, and connection quality indicators.
Session Recording
Record sessions to MP4 on demand. Great for training, audits, compliance, and documentation.
Live Annotations
Draw directly on the remote desktop to point things out. Both sides see annotations in real-time with auto-fade.
Connectivity
Connect in seconds, stay connected no matter what
Simple Client ID
Share a 9-digit code and you're connected. Works behind firewalls and NAT automatically. Direct connections on the same network.
Unattended Service
Always-on Windows service for unattended access. Handles UAC prompts, secure desktop, and works even when no one is logged in.
Auto-Reconnect
Reconnects automatically after network drops, reboots, and service updates. Update-aware reconnect waits for the service to come back.
QuickSupport Agent
One-click support agent for end users. They double-click, read you the code, and you're connected. No install needed.
Collaboration
Work together with your team and your clients
Chat & Voice
Built-in text chat and two-way voice. Talk to the remote user without picking up the phone. Works even through the unattended service.
Session Handoff
Transfer a live session to another technician without disconnecting the remote user. Encrypted handoff tokens with 15-minute expiry.
File Transfer
Send and receive files in both directions. Browse the remote file system, transfer entire folders, and track progress in real-time.
Background File Sync
Drag files onto a contact card to send them without an active session. Lightweight file-only connections with queued transfers.
Client Management
Organized contacts, full history, and system health at a glance
Address Book
Groups, tags, favorites, session history, and notes per contact. See machine thumbnails, connection sparklines, and online status at a glance.
Remote Health Monitoring
CPU, RAM, disk, and uptime indicators on every contact card. See which machines need attention before anyone calls.
NOC Dashboard
Centralized fleet monitoring with sortable columns, color-coded metrics, alert indicators, trend arrows, CSV export, fleet summary bar, and AI-powered fleet analysis. Alert history panel tracks all fired alerts with persistence.
Health History & Alerting
12-hour rolling health history with time-series graphs for CPU and RAM, configurable alert thresholds, alert sound notifications, and alerts via toast, email, or Event Log. Automatic log cleanup keeps storage tidy.
Remote Script Library
Save and manage PowerShell, CMD, and Batch scripts. Execute remotely with streaming output and real-time status tracking.
System Commands
Lock, reboot, shutdown, and log off remote machines. Send Ctrl+Alt+Delete. Auto-reconnect after reboot.
How AskClyde stacks up
See why IT professionals and MSPs are switching from TeamViewer, AnyDesk, and ConnectWise ScreenConnect.
| Feature | AskClyde | TeamViewer | AnyDesk | ScreenConnect |
|---|---|---|---|---|
| Remote Desktop & Control | ✓ | ✓ | ✓ | ✓ |
| Built-in AI Diagnostics | ✓ 11 tools | ✗ | ✗ | ✗ |
| AI Screen Analysis | ✓ | ✗ | ✗ | ✗ |
| AI Log & Process Analysis | ✓ | ✗ | ✗ | ✗ |
| Auto Session Summaries | ✓ | ✗ | ✗ | ✗ |
| Chat Translation | ✓ | ✗ | ✗ | ✗ |
| Two-Way Voice Chat | ✓ | ✓ | ✗ | ✗ |
| Live Annotations | ✓ | ✗ | ✓ | ✗ |
| Session Handoff | ✓ | Partial | ✗ | Partial |
| Multi-Session Dashboard | ✓ | ✗ | ✗ | ✓ |
| NOC Dashboard & Health Alerting | ✓ | ✗ | ✗ | Partial |
| Remote Script Execution | ✓ | Add-on | ✗ | ✓ |
| Session Recording | ✓ | ✓ | ✗ | ✓ |
| End-to-End Encryption | ✓ AES-256 | ✓ | ✓ | ✓ |
| Enterprise Audit Logging | ✓ | Add-on | ✗ | ✓ |
| Two-Factor Authentication | ✓ | ✓ | ✓ | ✓ |
| Cloud Sync | ✓ | ✓ | ✗ | ✓ |
| Free Trial | 30 days | Limited | ✓ | 14 days |
Frequently asked questions
Is AskClyde a good alternative to TeamViewer?
Yes. AskClyde offers the same core remote desktop, file transfer, and unattended access features as TeamViewer, plus ten built-in AI-powered diagnostic tools that TeamViewer doesn't include. You also get session recording, two-way voice, live annotations, enterprise audit logging, and a one-click QuickSupport agent — all included, no add-ons needed.
How does AskClyde compare to AnyDesk?
AskClyde provides fast remote desktop connections similar to AnyDesk, with AI-powered screen analysis, guided diagnostics, log analysis, and system health checks built directly into the toolbar. It also includes an address book with full session history, session recording, two-way voice, and compliance-ready audit logging that AnyDesk doesn't offer.
Can I replace ConnectWise ScreenConnect with AskClyde?
AskClyde covers the same remote support and unattended access needs as ConnectWise ScreenConnect, with the added advantage of built-in AI tools that help diagnose and resolve issues faster. It's a great fit for MSPs and IT teams looking for a modern, AI-enhanced remote support solution.
Is AskClyde free to use?
AskClyde offers a generous 30-day free trial with all features included and no credit card required. After the trial, a paid subscription is needed to continue using the software.
Does AskClyde support unattended remote access?
Yes. AskClyde includes a Windows service that runs in the background for always-on unattended access, even when no user is logged in. It handles secure desktop interaction, UAC prompts, and reconnects automatically if the connection drops or the service updates.
What AI features are included?
AskClyde includes eleven AI capabilities: screen analysis, guided diagnostics, script suggestions, log analysis, system health checks, process analysis, voice dictation, pre-session smart briefings, auto session summaries, issue pattern detection, and fleet-wide health analysis. Plus background features like knowledge base search and real-time chat translation across 12 languages.
Is AskClyde secure enough for enterprise use?
AskClyde uses end-to-end encryption (AES-256-GCM) with ephemeral Elliptic Curve key exchange for every session, TOTP two-factor authentication, and PBKDF2 password hashing. Relay connections are ECDSA-signed. All settings and keys are DPAPI-encrypted at rest. Enterprise audit logging provides tamper-proof, hash-chained logs that meet SOX, PCI-DSS, and HIPAA compliance requirements, with SIEM and syslog export.
What operating systems does AskClyde support?
AskClyde currently runs on Windows 10 and Windows 11. Both the full desktop client and the lightweight QuickSupport agent are Windows applications.
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Windows 10 and Windows 11 • Code signed by Bridge Communications, LLC