Bridge Executive Console for Windows is designed to work in conjunction with Bridge Operator Console.  BEC is a streamlined non operator version of our attendant console, designed to give call control, calendar visibility, chat visibility, and much more to all users at the edge.  It replaces the discontinued Park For Client.  It allows for full presence from the phone system, Microsoft Exchange Server calendars (with optional Exchange Connector), Microsoft Lync (Skype for Business) (with free Lync (Skype for Business) Connector), and Cisco Jabber / CUPS.  By combining all of your company's status information into a single source, the users can make spit second call decisions.  Bridge Executive Console offers full call control function,such as transfer, supervised transfer, parking, hold, resume, call, redirect, voicemail transfer, etc.  BEC also includes the capability to send text messages or voice pages directly to Cisco IP desk phones (With Group Messaging Add On).  A unique feature that leverages the power of the phones is Park For.  Park For allows the user to park a call for someone, and have that person's phone notify them of the call, removing the needs for a page, or second call.  You can see a full list of features on the Features page under Products.

What's Different than Bridge Operator Console

Bridge Executive Console is similar to Bridge Operator Console with the following notable exceptions.

1.  No messaging or paging unless the group option is purchased for the server.

2.  No ability to log in or out of hunt groups, or view their status.

3.  Slower over all update of real time call data.

4.  Smaller form factor with collapsed compartments.

Custom Look and Feel

Size it, skin it, hide entire columns.  Bridge Executive Console 3 was designed with the user in mind.  You can adjust the colors, logos, fonts, font sizes, ribbon visibility, and image sizes to fit the look and feel of your company, making branding and piece of cake.

New Global Support

Bridge Executive Console 3 has native support for 11 languages.  English, Spanish, French, German, Arabic, Italian, Japanese, Korean, Dutch, Portuguese, and Russian interfaces are all built in.

What's New in Version 3?

The Ribbon - BEC 3 makes use of the Windows ribbon control familiar to MS Office users.  The ribbon will scale and shape itself to fit any size display nicely.  The ribbon can also be minimized and only display when the user clicks on one of it's menu items.

The UI - BEC 3 takes advantage of a latest technology in it's new UI.  In version 3, many of the drawing operations are offloaded to your video card's GPU using DirectX technology, making the program perform the same whether have 10 extensions on the screen, or 1000.  BEC 3 also make use of many new controls giving it a very beautiful, fluid, and modern look.  You can customize the color, font, font size, and corporate logo making BEC 3 look like it's part of your organization.

Expanded Park Information  - Users of BEC 3 will have access to more information about parked calls.  The data now includes; the park position, an optional photo of the caller, the caller number, caller name, when it is going to timeout, how long the call has been in the system, a photo of who it is parked for along with their extension and name, and who parked the call.

Keyboard shortcuts -  The keyboard shortcuts have been reworked in BEC 3.  The F keys have been replaced with a number pad centric set of operations, making it easier to run the entire program without a mouse.

Drag and Drop - Drag and drop has received some upgrades in BEC 3.  The user's can now drag and drop from the hud, or by grabbing an individual call.  Once the call is dropped, the users is presented with the full array of call control options, and an option to use that choice as the default going forward.  Users can also drop calls in more locations, including the parking lot, extensions list, my address book, the global address book, and the location objects.

Double Click - Double click has also received similar upgrades to drag and drop, presenting the user with all the call control choices available when they double click an object.

Easier Setup - BEC 3 has revamped the settings screen to an essential page, and 2 optional pages.  All you need to get the program up and running and the 3 settings on the essential page.  Most of the settings take effect now instantly as well, so you rarely need to exit the program to apply changes.

Languages - BEC 3 has been upgraded from 3 languages to 11.

Personal Notes - In addition to shared user notes in the extensions list, users now have the option to store personal notes as well, visible only to them.

Context aware menus - BEC 3 has smart buttons and menus, that automatically disable themselves when they aren't applicable, and enable themselves when they are, making it almost impossible to click the wrong button.

Direct support for 3rd Party - You can now email, chat with Lync (Skype for Business), or chat with Jabber right from BEC 3, meaning you can accomplish most collaborative tasks without having to change to another program.

Speed - BEC 3 is fast!  The combination of the new graphics engine, expanded power of .NET 4.5, and a completely rewritten call query engine, BEC 3 will deliver call status, in most cases ahead of your phone, making it even easier to handle calls.