Bridge Operator Console for Windows is designed to replace the legacy Cisco Attendant Console.  It allows for full presense from the phone system, Microsoft Exchange Server calendars (with optional Exchange Connector), Microsoft Lync (with free Lync Connector), and Cisco Jabber / CUPS.  By combining all of your companies status information into a single source, the operators can make spit second call decissions.  Bridge Operator Console offers full call control function, like transfer, supervised transfer, parking, hold, resume, call, redirect, voicemail transfer, etc.  BOC also includes the capability to send text messages or voice pages directly to Cisco IP desk phones.  A unique feature that leverages the power of the phones is Park For.  Park For allows the user to park a call for someone, and have that person's phone notify them of the call, removing the needs for a page, or second call.  You can see a full list of features on the Features page under Products.